Complimentary Concierge Service
Need help customizing your board? We’re available to answer any questions you have!
Most orders ship within 1–2 business days after they're ready. Personalized and made-to-order items are made first, and the Shipping tab on each product page lists that production time.
Once we generate a shipping label, you'll get a confirmation email with a tracking number. It can take up to 24 hours for the carrier to start updating tracking information, so don't worry if it shows nothing right away.
Sending this as a gift? We never include pricing on the packing slip — so it's safe to ship directly to the recipient.
We unconditionally guarantee every gift we make. If something arrives that doesn't live up to your expectations — a defect, damage in transit, anything that isn't right — contact us and we'll make it right by sending a replacement.
We've been doing this since 2013, and we'd rather you tell us when something's wrong than walk away unhappy. Email kim@wordswithboards.com or use our contact page and we'll take care of you.
We do not provide proofs unless the board has special design features, such as custom messaging or logos not shown on the web site.
A trivet sits under a hot pan or dish to protect your counter or table from burn marks. Ours are decorative, too, so they can stay out on the counter when they're not in use.
Wash it with mild soap and water as needed, and let it dry completely on all sides. Never put it in the dishwasher or let it sit in water.
We believe made in America matters — for the hands that make it, the economy we support, and the planet we all share.
In our Hampden woodshop, our artisans cut, sand, and finish our boards and lazy susans by hand, whether the words are hand-cut on a scroll saw or engraved in our studio. No shortcuts. Ever.
We use sustainably forested American hardwoods, and for every cutting board we sell, a tree gets planted right here in the U.S.