FAQ

You Have Questions, We have Answers

Yes, you can pick up your order at our studio located in the Hampden/Woodberry area of Baltimore City. Just choose “Local Pick up” during checkout. When the item is ready, we will email you to set up a day/time to pick it up.

It takes approx. 7-10 days to make any of our personalized products. 

Once shipped it takes between 1-7 days via UPS ground to receive your items, depending on where you live.  You can choose expedited shipping for guaranteed shipping times.

An email will be sent with the tracking number once a shipping label is generated. Email is sales@wordswithboards.com

If you need it by a specific date just let us know that in the Special Instructions section. You can always email us if you need something even sooner.

Our wood is sustainably sourced from forests along the east coast of U.S.

To give back to unhealthy forests in the U.S. we plant a tree for every wooden item sold though our website. You can read more about The One Tree Planted partnership here.

This varies by size and shape. The maximum characters is 15 on a Personalized cutting board, round or a lazy susan. Each individual product page has details on the maximum allowed for that shape or size.

The large cutting board weighs approx. 5 1/2lbs. The small cutting board weighs approx. 3 1/4lbs.

The small meat board weighs approx. 3 1/2 lbs. The large meat board weighs approx. 7 1/2lbs.

All of our products come with care instructions. You can also get more in-depth care instructions here.

Yes, just email us at what you have in mind. We love getting creative!

sales@wordswithboards.com

All of are products that have letters/images cut out or within the wood are all cut by hand with a scroll saw. Click to see a video of how they are made.

Yes, food-grade mineral oil by nature is kosher.

We do have a Kosher certificate which we are happy to email you if needed.

You can call 410.419.0685