Refund Policy

Returns

We are confident you will be happy with your Words with Boards®, purchase. If you are not completely satisfied, please email us at sales@wordswithboards.com within 14 days from the date of receipt. The item(s) purchased will need to be in its original condition with packing slip. We will gladly exchange your purchase or refund your original form of payment.

Return postage is the responsibility of the sender and should be shipped through a traceable method such as UPS, FedEx or Insured Parcel Post. Please be sure to keep the return Tracking Number until you receive your exchange or refund. We cannot be responsible for lost or damaged packages. Returns should be addressed to:

Words with Boards
1750 Union Ave, Suite G
Baltimore, MD 21211

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment

Final Sale

Please note that all Personalized Cutting Boards and Sale items are FINAL SALE

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to person who originally paid.